How Do I Return My Items?

How to start a return:

Please click here: https://tracking.controlport.co.uk/e9ab6870/craftd/return/cfabb3 

  • You have 30 days from the date of the item being received by you to return it for a refund*.
  • It can take up to 10 days for your order to reach the warehouse and be processed, depending on the return postal service you choose. You will be notified when we receive your return.
  • Refunds can take up to 7 working days to show on your account. Please contact your bank after this time.
  • Returns are not currently free
  • We recommend you return your order via a tracked shipping method, or request a proof of postage receipt, as we cannot refund/exchange lost returns.

*All returns are subject to conditions stated in our returns policy here

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